Microsoft Outlook Express Email Setup

Please read the following instructions very carefully! It is very important that you follow these instructions to the letter.

The instructions on these pages are for setting up MS Outlook Express. If the screens don't match the written instructions that were given to you at sign up after clicking on the "Internet" Icon on your desktop. These instructions are for setting up the mail preferences in Internet Explorer (specifically Internet Explorer version 4.0 and above). 

1.  Start MS Outlook Express by double clicking "Outlook Express" Icon on your desktop.

2.  From the screen below click TOOLS  and then ACCOUNTS

After clicking ACCOUNTS the next screen below will come up.

At this point, you may have to click ADD and setup a new mail profile. They will just ask you some general information. Once you have that setup, then come back to the above screen and click the PROPERTIES button on the right hand side. If you already have your profile setup, then simply just click PROPERTIES to continue.The following screen will appear. Make sure you select the GENERAL tab and fill in the blanks as below, using all lower case letters. Substitute "Your real name here" with your real name, spelled out in both upper and lower case letters if you wish. Same with "Your company name here". In the Email address and Reply address blanks, you should input your real email address. For instance, if your login name is virginia, then those blanks should say virginia@crosslink.net all in lower case letters. Once you have completed this screen, click the SERVERS tab at the top.

On this screen enter your SMTP and POP3 information, which is comprised of your username.pop.crosslink.net (make sure you use lower case letters and your username). Enter the following in the Outgoing mail (SMTP) box: smtp.crosslink.net, exactly like that, no CAPS. Then go down the screen to the Incoming Mail Server area. Make sure that there is a black dot to the left of Log on using and enter your username and your password, using all lower case letters, NO CAPS. Make sure all other things on this screen appear just as they are below.

Finally, click the CONNECTION tab and select Connect using my phone line as your connection type. Below that make sure that your have the correct Dial up connection selected. Then just click OK and you are done setting up Outlook Express as your mail client. It is best to restart your computer at this point so that all the new settings you have entered will be saved.

For assistance, you can always feel free to call us at 703-642-1120 Option #3 and we will help you with what ever problem you may have encountered.

Happy Emailing!