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Hints & Tips for
Searching the Internet In reality,
there is no single online search tool which has
an index to the entire contents of the Internet.
Each search engine uses different search
techniques and various software tools (called
spiders) to build indexes of the Internet. When
doing searches through them, they also yield
different "views" of the Web and the
Internet as a whole.
So
first and foremost, after connecting to each
search tool for the first time, always read the
tool's description, search options, and rules and
restrictions before trying to perform a search.
Some
search tools contain indexes to nearly everything
online -- so it pays to make precise queries.
Often, though, you can be too precise, so finding
what you want may take a couple of queries. Here
are some suggestions to help you cut through the
clutter!
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Finding Information
- Finding information in a timely manner requires
that you think about your task beforehand and that you understand
how you should make your query.
Adopt a strategy based on what you
know about what you're looking for:
- Do you know what general topic
the information is related to?
You can use one of the list-based tools (like Yahoo) and follow the topic links on each
page to the place you feel the information reference should
be, then scan the entries and canned search results for
that page.
- Do you know a specific name or
title?
Use one of the spiders-based tools (like Alta Vista) that uses keyword or title keys.
- Do you know one or more qualities
or characteristics?
This strategy often requires several cycles of searching,
browsing, and evaluation. Associated information such
as author, geographical location, related organizations,
history, etc, can be used to find a specific reference.
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Use differentiating search keywords
- Commonly-used words make poor search keywords.
Extremely common words such as articles and prepositions are
so worthless that they are ignored completely. Strive for
words which highlight the differences between information
sources. Common words, when combined with boolean qualifiers,
can be effective -- such as soviet and union or union
and NEA not soviet. Remember that the most distinctive
a word, the more useful it will be for sharpening your search.
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Understand the search results
- The kind of data an index contains can have
dramatic effects on the search process. A particular keyword
phrase may work wonderfully on one index, and poorly on another.
Try to understand how the keywords you specify relate to the
results. This helps you form an intuition about the process
and the data.
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Use more than one search engine
- As mentioned above, because of its nature,
various search engines use different search techniques, they
also yield different "views" of the Web. So to make
sure that you've got the best results, try your search query
with more that one engine.
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Review of the search tools available on the
net: their ease of use, their power, and the accuracy of
their results.
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What to do when :
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Your search produces no results
- Make sure you read the tool's description,
options, rules and restrictions. Not all search tools
are created equal.
- Make sure your spelling is right.
If you're not sure, use substrings (if allowed).
- If you use logical operators (Boolean
operators), check your syntax.
- Try to be less specific in your query.
DO not overspecify a search. You might miss relevant documents.
- Try synonyms and variations on words.
- Try with another search engine.
-
Your search produces too many results
- Try to be more specific.
- Identify common words that are important
to your search.
- Try to think of words that uniquely
identify what you're looking for. Some words are of little
value, because they identify lots of documents. The most
distinctive a word, the more useful it will be for sharpening
your search.
- Try to use as many relevant keywords
as possible; it will help to uniquely identify what you're
looking for.
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You're having problems with the Server
- The server might return an error message
(or simply not allow any connection) if it's too busy or temporarily
down, or if it might chokes on your query for unknown reasons.
- No answer, Timed out, Too busy
- These are the most common type of
problems you will get. The server you are trying to access
may be too busy or temporarily down. If this happens to
you:
- Try again after
a couple of minutes.
- Wait until a less
busier time of the day. Avoid prime time hours.
- Try on a mirror
site (if any). Knowledge of world geography and time
zones comes in handy when jumping to other sites elsewhere
in the world.
- Check the server's
location. If the server is far away from your location,
the response time may be slow compared to more "local"
servers. Be patient.
- Check the server's
time zone. Some servers are not available during certain
period of the day.
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- Error 404, Page/File not found
- There's many reasons for this to
happen. It may be that the link no longer exists, the
URL has been changed or is simply not valid. Check the
following and try again :
- Double check your
URL, make sure it's entered correctly.
- Check the lower/upper
case of each character. URL are partially case-sensitive.
The first part (ie. protocol://host.domain)
is NOT case sensitive, but everything that follow
IS (i.e. /path.../filename).
- Check for any non-alphanumeric
symbols, make sure they are ok.
- If your URL has
more than one directory level, try to move up in the
tree (i.e. remove the last level and try again). Do
so until you are at the top level.
If you still get no response, there's
a good chance the URL is not valid or does not exist
anymore.
- Page has moved
- Sometimes authors leave a "we
have moved" message and indicate a new link location;
sometimes they don't.
- Permission denied
- It may be that the site is denying
public access or is configured so that only restricted
access is allowed.
- Try again later.
Sometimes the restricted access is only for certain
period of the day.
- Try to contact the
site authors.
In most cases, there's not much you
can do about it.
- We hope that this page has helped
you understand search engines and how they work, and,
more importantly, how to make your searching the web easier
and more productive.

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